Contact Center Solutions
Customer service software that helps you deepen customer relationships, connect to the front office and drive team efficiency. Service Hub is easy to use and connected to a CRM platform to help you deliver authentic service and put the customer first.
Agent Management & CRM Solutions
Enhance customer management with our CRM system and boost productivity with our agent management solution. Experience targeted engagement, increased loyalty, and seamless operations for your business.
Call Center Beneftis
Enhanced Productivity
Offering round-the-clock service with advanced features.
Call Analytics
Optimized your call center agent performance based on advanced analytics.
Increased efficiency
Always stay on top of your customer interaction, and solutions to their issues.
Excellent Customer Experience
Respond to your customers quickly and easily.
Types of Call Center Software
Enhance customer management with our CRM system and boost productivity with our agent management solution. Experience targeted engagement, increased loyalty, and seamless operations for your business.
Inbound / Outbound call center software
Blended call center software
Video call (e-KYC)
Analytics Dashboard
An informative dashboard for agent activity summary helps you to analyze how much your agent processes user information through calling to make the best decision for your business going well.
Registration Lists of Applicants
The ultimate flexibility in your banking activities anytime, anywhere, right at your fingertips. Transform your gadget into a powerful banking system, empowering you to take control of your financial transactions with ease.
PT Next Transformtech Indonesia
Member of Hana Financial Group (HFG)
Head Quarter
Mangkuluhur City Office Tower One – 16ᵗʰ floor
Jl. Jend. Gatot Subroto Kav 1-3 Jakarta 12930
connect@next-ti.co.idFollow Us
